After terror attacks on
France, Facebook gave an option to change our profile pictures in a way to show
our support to France. If you noticed the pattern, initially people felt
"good" when they were changing their profile pictures. Gradually I
saw a trend - people were seen criticizing Facebook for being
"selective" in its initiatives.
In order to prove their point,
some people, pages, journalists etc started posting ghastly images of mass
violence from African or Islamic countries and started asking - Why did not FB
give an option to display support to "these" countries?
If you think about their
reasoning, it appears "correct". Why did not Facebook do it right
"every time"? Why "only now"? I think this is a classic
case of seeing a glass as "half empty" instead of "half
filled".
I think through the profile
picture change option, Facebook was giving a harmless means to express grief
and solidarity towards a victim nation. If it worked well, it would make sense
for FB to do the same next time for other countries also. After all, such
activities keep users engaged and it is good for business. But if FB gets
mostly criticism and faces a negative campaign against it after this episode;
it will not be encouraged to give such options in future all together!
In the event of a humanitarian
crisis, if by changing display picture a user feels less burdened; it helps in
'healing'. It does something 'good' even if small or inconsequential in total
impact. So I think our criticism for FB does more harm than benefit to this
world. Instead of asking "Why only towards France" and in a way
insulting French people, or "Why not towards Iraq" and in a way
insulting Iraqi people, and spreading negativity at the time of a humanitarian
crisis, we should choose constructive feedback like, "I like this feature
and hope they give this option even in future."
- Rahul
1 comment:
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