Showing posts with label Bonsai Manager. Show all posts
Showing posts with label Bonsai Manager. Show all posts

Thursday, September 25, 2008

Management lessons from Mahabharata

Coaching or Mentoring is a great tool in management for talent development. This small piece tells how the Mahabharata teaches us the key points:

Trust in coaching: Krishna and Arjuna

In the Mahabharata, the Pandavas are shown to have fought with the Kauravas on a matter of principle.

Arjuna was the person on whose shoulders the morale of the Pandavas rested. His well-being heralded victory and he stood for all that was supreme Pandava valour and glory. He had two biological older brothers, so he was not solely responsible for looking after the family. However, Arjuna was a little vain and sensitive, and felt he had nobody to look up to. Krishna filled this void. Krishna’s style of mentoring relied on certain building blocks.

Krishna proclaimed his love for Arjuna publicly and attached the highest importance to his friendship with Arjuna. They spent much time together and Krishna took every opportunity to demonstrate his love for Arjuna. On one occasion, they fought a battle which pleased Lord Indra. Lord Indra offered Krishna a boon. Guess what he asked for? He asked that his friendship with Arjuna continue forever! This built great trust in the relationship. Trust is the first building block in the mentoring.

The second feature was that Krishna was always supportive of Arjuna but never interfered with his life. At no point did Krishna take the decisions or the actions required, he merely offered his advice to Arjuna. At any rate, Arjuna had a fragile personality, the kind that would not accept interference by someone else. Krishna ensured that after proffering his advice, he gave Arjuna his own space so that the protégé felt no sense of dependence on the mentor.

The third feature was that the relationship was one of cheer and warmth. Arjuna took his tasks very seriously and had frequent outbursts of temper. Krishna showed himself to be a friends and comrade despite the moodiness of his protégé, so that Arjuna felt free to open his heart to him.

The fourth feature of Krishna’s mentorship was that when required, he criticized Arjuna’s decisions openly but never insulted or denigrated him personally. Krishna’s focus was on the issue, not on the person. Thus he was always non-judgemental.

The fifth feature was that Krishna never left Arjuna to fend for himself just because he had chosen a path which Krishna was not supportive of. When Arjuna’s son Abhimanyu was killed in battle by Jayadratha, Arjuna vowed that by evening he would either kill Jayadratha or commit suicide. Krishna did not think this was a good idea, but he stood with his protégé to help him complete his difficult task. Lastly, when Arjuna faced a personal crisis on the battlefield, Krishna came to his rescue by propounding the Gita; it was not a mere sermon but a way of looking at the issues he was facing and helping Arjuna to resolve his dilemmas himself.

(Taken from the book “The Case of the Bonsai Manager”, by R. Gopalakrishnan)

Monday, October 12, 1998

Book - Case of the Bonsai Manager

‘The Case of the Bonsai Manager – Lessons from nature on growing’
R. Gopalakrishnan, Executive Director, Tata Sons
Penguin Books; Amazon
[A], Rediff Books [R]

Recently one of our marketing professors made a very good point: that Western authors in management haven’t and can’t know the pulse of India and hence we can’t learn marketing by reading Kotlar and other Western authors alone. In the same arena, a question arises: how much valuable contribution Indian authors have made in the management writing? This book is also a part of the answer.

The author loves and watches nature and uses his experiences to pill off the intricacies of business leadership in a manner not found quite often. By giving examples of animals and creatures from snails to elephants, and then from the plant life, this book tries to reach out at the biggest problem from a different angle – what causes managers to get their growth restricted or shunted and hence they are reduced to being a Bonsai Manager….

The book has a slow pace and examples, though all Indians, are at places personal and couldn’t be seen without creating a good/bad impression about the organisations they deal with. Overall, here is a great book for managers and managers-would-be, and also is a brilliant book for nature lovers who want to see how their knowledge and experience can be converted (read marketed) into such a beautiful read.