We had a Consulting Course. The trainer was a very effective communicator and delivered it so well. Amongst other points, he also made two important points which I want to share with others:
1) Maintaining punctuality is very important for a consultant. Perhaps only in India, we arrive late and no one raises a brow – many a time clients themselves are late. But never expect such leniency when dealing with international clients.
2) When we are in a team or with a client, we should avoid talking in a regional language which others won’t understand. Speaking in a regional or native language which some others won’t understand would make those persons feel ‘alienated’, which is never good for a professional working.
3) It is very important for consultants to ‘appear’ well-presentable. Especially when interacting with clients, one has to review one’s dress and its appropriateness for the occasion.
These small things, often neglected, contribute a long way towards making us good and successful professionals.
- Rahul
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